The FSC® and PEFC labels are internationally recognized forest certifications that ensure forest-based products come from responsibly managed forests.

The EU Ecolabel is the official ecological label of the European Union. It identifies products that generate low emissions to water and air, consume little energy, and use at least 70% sustainably sourced fibers.

The Navigator Company guarantees full traceability of forest raw materials in compliance with the EUDR. The EUDR (EU Deforestation Regulation) is a European Union regulation that ensures legality and sustainability in sourcing. It is new European legislation aimed at combating deforestation. Our products comply with this regulation.

Yes, all AMOOS paper products are recyclable and biodegradable. They are made from natural cellulose fibers that naturally decompose in the environment. The portfolio was designed to reduce waste and support the circular economy in businesses.

Using unbleached pulp means the raw material does not undergo the chemical bleaching process, resulting in lower energy and chemical consumption. It represents a lower environmental impact option, reducing treatment-related costs and carbon emissions.

Yes, toilet paper disintegrates quickly, with a lower risk of clogging and easier dissolution in water. Kitchen products and napkins have longer fibers and wet strength, making them ideal for higher absorption and durability, and they do not dissolve easily in water.

AMOOS products, such as kitchen rolls, spiral rolls, multipurpose rolls, and napkins, have certifications issued by accredited laboratories in compliance with international food safety standards.

Yes, AMOOS products are dermatologically tested. Dermatological tests conducted by independent external laboratories ensure safe use.

Packaging materials comply with European legislation for materials in contact with food and skin.

The Navigator Company adopts decarbonization plans with targets aligned with the European Union, reporting emissions transparently. Renewable energy and more efficient processes are used.

Part of the packaging and the core contains recycled fibers, balancing quality, safety, and sustainability. Whenever possible, recycled materials are incorporated.

The inner core can be easily removed by following the packaging instructions and pulling the cardboard from the center. This helps optimize consumption in dispensers and facilitates use in high-traffic areas.

End consumers can purchase the products through authorized retailers and distributors, both in physical stores and online. Eligible professional customers can purchase through the NVG Hub, The Navigator Company platform for account information and online ordering.

Yes, tailored solutions are developed to meet the specific needs of each business, including hotels, restaurants, offices, and industry.

Our customer support service is always available. Each professional customer also benefits from dedicated follow-up and technical-commercial support.

Deliveries for businesses are planned according to stock availability and the regional logistics route.

Yes, as long as the order has not yet been shipped. If the order was placed through the Hub, simply contact customer support. The sales team should be contacted immediately to check the situation if adjustments are required.